Cancellation and returns
Where the buyer returns goods to the seller for reasons other than such goods being defective or faulty, the seller reserves the right to charge the buyer a fee in respect of restocking the said goods. The buyer is required to ensure that any goods being returned to the seller are safely and securely packaged to ensure that they are returned undamaged and suitable for re-sale. The seller reserves the right to charge the buyer for any goods which it is unable to re-sell.
The buyer shall be entitled to cancel the order for standard & stock products by giving to the seller notice of cancellation within 7 days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the order form. Orders for Goods or Services which have to be manufactured specifically for the Customer will be charged in full unless written notice of cancellation is received not later than 2 weeks before the expected delivery date quoted in the Company’s or its supplier's order, provided manufacture of them or any components for them has not commenced at the date of that notice.
DAN Packaging is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those which are disclosed in this statement. DAN Packaging collects information from our users at several different points on our website.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:We use IP addresses to analyse trends, administer the site, track site use, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.We may use the information to improve our products and services. We may then periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Credit Card Details
At no time do we (Dan Packaging) store or record in any way your credit and debit card numbers for future use for further clarification please contact our customer services by post at:
Or Via Telephone on 01246 488 999 lines open 9am till 5pm Monday through till Friday.
We aim to make all our deliveries within 1-5 working days,if items are not in stock with ourselves or from within our buying group and delivery times are expected to be longer than 14 days then a full refund will be offered.